Verzendbeleid
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Standard Delivery Time: 03-12 business days
Please note that delivery times are estimates and may vary depending on your location, local customs processing, and other factors beyond our control. During peak seasons or holidays, shipping times may be extended.
Shipping Confirmation & Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor your package's journey to your doorstep.
International Shipping
We ship internationally to most countries. Please be aware that:
- International shipments may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient
- Customs processing may add additional time to the delivery estimate
- We are not responsible for delays caused by customs
Shipping Address
Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us at manasa.mt94@gmail.com within 48 hours of the expected delivery date. We will work with you to resolve the issue.
Contact Us
If you have any questions about shipping, please contact us at manasa.mt94@gmail.com
Our customer service team is available Monday-Friday, 9:00 AM - 5:00 PM EET, and we respond to all inquiries within 48 hours.